GENERAL TERMS AND CONDITIONS

Version 8.0 – August 2026

eventpage.ai GmbH | Franz-Joseph-Straße 1 | 80801 Munich | lasse@eventpage.ai

The masculine form used in these GTC is gender-neutral and therefore refers to all genders.

1. Scope & Contracting Party

The website or URL eventpage.ai (including associated subdomains such as partypage.ai, weddingpage.ai, corporate.ai, and sportpage.ai, hereinafter collectively referred to as “EVENTPAGE.AI”) is operated by eventpage.ai GmbH (hereinafter “we” or “us”), with its registered office at Franz-Joseph-Straße 1, 80801 Munich, represented by its two managing directors Lasse Schmitt and Julian Wendorf. The services offered by us in direct connection with EVENTPAGE.AI are hereinafter collectively referred to as the “Service”.

These General Terms and Conditions (hereinafter “GTC”) govern the use of the Service by the respective customers (hereinafter collectively and individually “User”). Users can be either consumers within the meaning of § 13 of the German Civil Code (BGB) who have reached the age of 14 (whereby persons with limited legal capacity, in particular minors under the age of 18, require the consent of their legal representative in accordance with § 107 BGB, unless an exception under § 110 BGB applies), or entrepreneurs within the meaning of § 14 BGB (hereinafter “B2B Customers”). Unless these GTC explicitly differentiate between consumers and B2B Customers, the provisions shall apply equally to both groups of users.

By registering (see below) and using EVENTPAGE.AI or the Service, the User agrees to and acknowledges these GTC in their currently valid version; however, deviating contractual and/or usage conditions of the Users shall in no case apply, unless we have expressly consented to their validity in writing.

Individual agreements made between the parties, in particular signed offers, framework agreements or Enterprise add-ons, shall always take precedence over these GTC in accordance with § 305b BGB. These GTC shall apply supplementarily in this respect.

2. Scope of Services

Within the scope of the Service, EVENTPAGE.AI offers its Users an online platform for the individual creation, design, and management of so-called event websites for the promotion and administration of their own events (hereinafter “Events”). Via the Service, Users can, among other things, invite guests to their planned Events, manage the corresponding guest lists, and communicate with their guests.

The Service particularly includes the provision of so-called “Online Tools”, i.e., software applications that can be used directly via an internet browser without prior, separate installation, which are based, among other things, on generative artificial intelligence. These Online Tools can be used by the User for the individual creation and design of visual content, consisting of texts, images, photos, graphics, moving images, etc. (hereinafter “Event Flyer”), further for guest list management in connection with the respective Events, i.e., in particular for guest communication and guest invitation (hereinafter “Event Management”), as well as for the online promotion of Events (hereinafter “Event Promotion”).

The individual functional scope of the Service depends on the service package selected or customised by the User on EVENTPAGE.AI, which can be either free of charge or subject to a fee (hereinafter “Event Package”). Additionally, EVENTPAGE.AI offers a community module for building sustainable digital communities and a multi-workspace management for organisations with multiple locations or brands.

The scope of the respectively available Online Tools and functions is determined by the functional description displayed in the application at the time of use. Individual functions, especially those based on generative artificial intelligence, are currently provided without a separate charge. EVENTPAGE.AI is entitled to charge a separate fee for individual functions in the future. In this case, the fee and the scope of services will be displayed in the user interface prior to use; the use of the paid function requires a separate order by the User as part of a separate ordering process. Without such an order, the User will not incur any additional costs. The functional scope of an already booked Event Package remains unaffected by the introduction of paid additional functions for the duration of the current contract term. There is no entitlement to the permanent provision of individual functions free of charge.

3. Packages & Prices

EVENTPAGE.AI offers the following packages:

  • Free: A free starter plan with limited functionality. This plan is free of charge, can be cancelled at any time, and there is no entitlement to Service Level Agreements (SLA).
  • Basic: Starter package for individuals and smaller organisations with basic event functions.
  • Pro: Advanced package with additional features for professional event organisers.
  • Enterprise: Comprehensive package for large organisations with multi-workspace, community module, SAML-based SSO, custom workflows, multi-account management, dedicated success manager, and tailored onboarding.
  • Community Add-on, Custom App and other modules can be booked as extensions to existing packages.

The current prices and service descriptions are published on eventpage.ai. For consumers, all prices are inclusive of the statutory value-added tax; for B2B Customers, all prices are plus the respective statutory value-added tax. For B2B Customers from EU countries with a valid VAT ID, invoicing is carried out using the reverse charge mechanism.

Annual licences are invoiced annually in advance, monthly packages monthly in advance. The term, automatic renewal, and notice periods are governed exclusively by Section 11. Individual agreements (e.g., special termination rights, discounts, deviating payment terms) are only valid if they have been agreed in writing or by email and explicitly documented in the respective offer.

In the event of the User’s default of payment, we are entitled, after prior reminder with a reasonable grace period of at least ten (10) working days, to temporarily suspend access to the Service until all outstanding amounts have been settled. We also reserve the right to charge statutory default interest (for B2B Customers in accordance with § 288 para. 2 BGB) and reasonable reminder fees.

EVENTPAGE.AI reserves the right to adjust the prices for paid packages and add-ons. Price adjustments will be communicated to the User by email at least six (6) weeks before they take effect. In the event of a price increase that exceeds the adjustment for the general inflation rate, the User has a special right of termination, which must be exercised within four (4) weeks of receiving the notification of the price adjustment.

4. User Account & Registration

To be able to use the Service, users must register on EVENTPAGE.AI with a user account (hereinafter “Account”). This registration requires at least a valid email address and/or a valid mobile phone number, a secure password and a username (i.e. a real or fictitious name) and – optionally – the uploading of an individual profile picture. Before completing the registration of their Account, users have the opportunity to read, print, download or save the GTC again.

The access to and use of the Service granted to the user via the Account is personalised, i.e. intended exclusively for the respective user. The disclosure of Account login credentials is prohibited without our prior express consent. We reserve the right to block or delete the username and/or the Account at any time if the display name and/or the use of the Account expresses offensive, insulting, seditious, discriminatory, pornographic, sexist, extremist or similar content or tendencies, or violates these GTC, youth protection laws or other statutory provisions or official requirements, or if there is reason to believe that the use of the username and/or the Account infringes the rights of third parties or otherwise unlawfully impairs them (e.g. through unauthorised use of trademarks or company names or copyrighted works, etc.).

In any case, the user is solely responsible for their internet costs associated with the use of EVENTPAGE.AI or the Service, including any costs for a mobile network provider for mobile use.

The user has no claims to a permanent or uninterruptedly smooth availability of EVENTPAGE.AI, the Service and the Account; in particular, technical disruptions, loading times, server failures or maintenance work may occur under certain circumstances and for reasons for which we are not responsible, within the usual and reasonable scope. For free offers (e.g. Free package), no specific availability is guaranteed. For paid packages (Basic, Pro), the availability is 99.0% on an annual average (excluding planned maintenance windows and the grounds for exclusion mentioned in Clause 10). For the Enterprise package, availability is governed by Clause 10 and by any individual service level agreement in the respective individual contract.

Upon registration, each user automatically receives a “Personal Workspace” for personal use and a “Business Workspace” for business purposes. Users can also be invited to become members of other (third-party) Workspaces. The separation between private and business use as well as of the data within these Workspaces is ensured by technical and organisational measures.

Within a Workspace, different roles and rights can be assigned to control access to and editing of data and settings in the respective Workspace. The creator of a Workspace (“Workspace Owner”) is the controller within the meaning of Art. 4 No. 7 GDPR for all data processed in their Workspace, in particular for personal data of guests, team members and other third parties. We act as a processor in relation to this data in accordance with Art. 28 GDPR and process the data exclusively according to the instructions of the Workspace Owner and on the basis of a separate data processing agreement (DPA).

Membership in a third-party Workspace is voluntary. The Workspace Owner has access to all member data located in the Workspace. When a user leaves a Workspace, the data brought into or created by the user in this Workspace generally remains the property of the Workspace Owner, unless individual agreements provide otherwise. Data deletions or exports after leaving are subject to the instructions of the Workspace Owner and are based on a separate data processing agreement (DPA) in accordance with Art. 28 GDPR.

5. EVENTPAGE.AI App Store & Micro-Apps

EVENTPAGE.AI provides its users with an integrated App Store through which additional Micro-Apps can be individually booked to expand the functional scope of the respective event pages. Depending on the requirements, these Micro-Apps can be used for various purposes, e.g. for ticket sales, lead capture, badge printing, collecting feedback, ticket distribution or post-event follow-up with guests. Some Micro-Apps may be pre-installed, while others must be actively added by the user from the App Store.

Regardless of whether a Micro-App is pre-installed or actively added by the user from the App Store, activation is always required before its use. Furthermore, each Micro-App is subject to special terms of use. These special terms are displayed to the user during the activation process and must be expressly accepted before activation. Upon completion of the activation, a confirmation email containing the respective special terms of use for the activated Micro-App will be sent to the activating user account.

The use of Micro-Apps thus includes both the General Terms and Conditions (GTC) of EVENTPAGE.AI and the special terms of use of the respectively activated Micro-App. In the event of contradictions, the following order of precedence shall apply: (1) agreements made individually between the parties, in particular signed offers, framework agreements and enterprise addenda, (2) the data processing agreement, (3) these general GTC, (4) the special terms of use of the respective Micro-App. Within their scope of application, the special terms of use of a Micro-App shall take precedence over these general GTC, unless otherwise individually agreed.

5.1 Availability and Changes

We reserve the right to add, remove or change Micro-Apps at any time with regard to their functionality, pricing or technical requirements. Users will be informed in text form of any material changes affecting already activated Micro-Apps at least six (6) weeks before they take effect. If the change leads to an increase in the fee or a material restriction of the functional scope, the user has a special right of termination with respect to the affected Micro-App.

5.2 Fees and Payment

Some Micro-Apps can be used free of charge, while others incur additional fees. Any costs, subscription models or billing conditions will be displayed in the App Store before activation and are part of the special terms of use of the respective Micro-App.

5.3 Technical Requirements

The use of certain Micro-Apps may require special technical prerequisites (e.g. current browser versions, activated third-party integrations or compatible end devices). The user is solely responsible for ensuring that these prerequisites are met.

5.4 Liability and Third-Party Services

Some Micro-Apps may integrate third-party services (e.g. payment service providers, data processors or content platforms). In these cases, the terms of use of the respective third-party providers shall apply in addition. EVENTPAGE.AI assumes no responsibility for the availability or functionality of such third-party services; the statutory liability for intent and gross negligence as well as for damages resulting from injury to life, body or health remains unaffected by this.

Hardware accessories (e.g. handheld scanners, self-printing stations) that can be sourced through partners (e.g. Visolite) are subject to the delivery conditions and GTC of the respective partner. EVENTPAGE.AI assumes no liability for delivery delays or hardware defects; the statutory liability for intent and gross negligence as well as for damages resulting from injury to life, body or health remains unaffected by this.

5.5 Overview of Micro-Apps and Special Terms of Use

A complete and current overview of all available Micro-Apps and their respective special terms of use is listed below. Users are encouraged to check this overview regularly to stay informed about the currently applicable terms.

Currently available Micro-Apps:

  • Ticketing & Access Control – Special Terms of Use: eventpage.ai/agbs/ticketing-modul-agbs/
  • Lead App (Lead Capture & CRM Integration) – Currently no separate terms of use; these general GTC apply exclusively.
  • Feedback App (NPS, Surveys, Post-Event Analysis) – Currently no separate terms of use; these general GTC apply exclusively.
  • Badge Printing & Check-in – Currently no separate terms of use; these general GTC apply exclusively.
  • Community App (Native App in the App Store) – Currently no separate terms of use; these general GTC apply exclusively.
  • Micro App (Interface Development & Integrations) – Currently no separate terms of use; these general GTC apply exclusively.
  • Additional Micro-Apps can be added at any time. If separate terms of use exist, they will be published in the App Store and in the overview on eventpage.ai.

6. Intellectual Property & User Content

All content provided by us and by third parties economically associated with us (e.g. our licensors) or websites for “stock footage” on EVENTPAGE.AI in connection with the use of the Service, as well as the content created or generated with the aid of the aforementioned online tools, including, but not limited to, the event flyers and other texts, images, graphics and designs (hereinafter “Eventpage Content”), are our intellectual property and/or the intellectual property of our respective licensors or the respective third parties (in particular based on applicable copyright, trademark, ancillary copyright and personality rights, etc.).

As a matter of principle, Eventpage Content may only be used by users within the scope of the Service and, in particular, only within the scope of the respective event package for event management and event promotion; however, any further commercial or non-commercial use, in particular the reproduction, publication, making publicly available, editing, translation, storage, archiving, processing, performance or distribution (etc.) of Eventpage Content is prohibited without our prior express consent.

6.1 Provisions for B2B Customers (Enterprise)

User Content (i.e. content created or uploaded by the B2B customer) shall remain the full property of the B2B customer. EVENTPAGE.AI shall receive no transfer of rights to User Content and is not entitled to use it for its own purposes, marketing or disclosure to third parties. Use by EVENTPAGE.AI is limited exclusively to the technical provision of the Service (e.g. display of the event page, sending of invitations). The following provisions for consumers (6.2) do not apply to B2B customers.

For content generated with the online tools based on the B2B customer’s own input (in particular event flyers), EVENTPAGE.AI grants the B2B customer a transferable and sublicensable right of use for all types of use, unrestricted in terms of territory, time and content. Rights to the underlying templates, stock materials and the software itself shall remain unaffected by this.

6.2 Provisions for Consumers

Insofar as the content created by the user via their account on EVENTPAGE.AI is not based on Eventpage Content, but is so-called “user-generated content” (i.e. content that the user has created themselves or obtained from third parties and then introduced into the use of the Service via their account, hereinafter “Account Content”), the user grants us the right to use the Account Content for the provision of the Service, in particular to store, reproduce, edit and make it publicly available within the scope of the publication initiated by the user. Any further use, in particular offering Account Content as a template for other users or any other independent commercial exploitation, shall only take place with the prior, express and separately granted consent of the user. This consent may be revoked at any time with effect for the future; templates already created may continue to be used until the expiry of three (3) months after receipt of the revocation.

It is the sole responsibility of the user to ensure that the rights of the user, other users and third parties embodied in the Account Content (e.g. personality, copyright, trademark, ancillary copyright, etc.) are available for such unrestricted reuse and exploitation by us, and by uploading the Account Content, the user grants us the right of use necessary for the provision of the Service, including the right to reproduce, store, edit, redesign and make publicly available in the formats and channels initiated by the user, as well as for stationary and mobile devices. The right of use is limited to the purposes of the Service and ends with the deletion of the Account Content, provided that no statutory retention obligations conflict with this. This provision applies exclusively to consumers.

The user shall indemnify us against all claims and demands of third parties arising from an infringement of the aforementioned rights by their Account Content.

7. Data Protection & Data Processing

The protection and security of personal data are important to us. The collection, processing and use of users’ personal data shall be carried out in accordance with our Privacy Policy, available at eventpage.ai, as well as the applicable data protection regulations, in particular the GDPR.

For B2B customers who process personal data of their guests, members or customers via EVENTPAGE.AI, the parties shall conclude a separate data processing agreement (DPA) in accordance with Art. 28 GDPR. The user is the controller with regard to this data within the meaning of Art. 4 No. 7 GDPR; EVENTPAGE.AI processes this data as a processor in accordance with the DPA.

Content, input and personal data provided or generated by the user or their guests within the scope of the Service will be processed exclusively for the provision of the contractually owed services. This data will not be used for the training, further development or improvement of AI models by EVENTPAGE.AI or by the engaged sub-processors. Use for analysis or improvement purposes of the Service shall only take place on the basis of aggregated or anonymised data without personal reference and without the possibility of drawing conclusions about the user or their events. Further details, in particular regarding the sub-processors used and the legal bases for processing, are regulated in the data processing agreement.

EVENTPAGE.AI uses infrastructure on the Google Cloud Platform (region europe-west3, Frankfurt, Germany). Upon request, we will provide enterprise customers with the technical and organisational measures (TOMs) as well as other security documentation. A current list of the sub-processors used is available upon request; data transfers to third countries shall take place exclusively on the basis of appropriate safeguards in accordance with Art. 44 et seq. GDPR, in particular standard contractual clauses.

8. Payment

The following payment methods are available for the purchase and payment of paid event packages:

  • VISA, Mastercard, Maestro, American Express, Union Pay
  • PayPal (including PayPal’s AI-powered payment options such as “Buy Now, Pay Later” and “Pay Later”, where available)
  • Google Pay
  • Apple Pay
  • Sofort-Überweisung
  • eps-Überweisung
  • Klarna Rechnung
  • Klarna Ratenkauf

Payment processing is handled by Stripe Payments Europe, Limited (SPEL), 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. For payments via PayPal, the General Terms and Conditions and data protection provisions of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (paypal.com/de/legalhub) apply additionally. EVENTPAGE.AI assumes no liability for the services or data protection practices of the payment service providers.

9. Liability

The user is generally responsible for the lawful use of their access data and their account (in particular for actions and declarations made via the account). In this respect, they are legally responsible and liable to us, other users, and third parties for the lawfulness of all account content as well as its use and dissemination via EVENTPAGE.AI by us and other users in accordance with the contract, and must ensure that account content in this context does not violate applicable law (in particular youth protection and criminal law) or infringe our rights or the rights of other users and third parties (in particular copyrights, ancillary copyrights, trademark rights, and personality rights, etc.). However, the user is only responsible for such content that is uploaded, posted, or otherwise made available via the account by the user themselves or by users authorised by them. The responsibility of EVENTPAGE.AI for the secure and contractually compliant operation of the platform or the provision of the event package, as well as for breaches of duty within EVENTPAGE.AI’s area of responsibility, remains unaffected by this. Liability on the part of EVENTPAGE.AI is not excluded solely because a claim is related to the use of a user account.

The user shall indemnify us against all claims and demands of third parties (as well as all associated legal and/or court costs in accordance with the RVG or GKG) that arise directly or indirectly from an unlawful and/or non-contractual infringement through the use of their account, after the user has been informed of the respective claims and has been given a reasonable period of time to respond. The indemnification is subject to the condition that the user is responsible for the unlawful and/or non-contractual use of the account. The indemnification shall not apply insofar as the asserted claims are based on conduct by EVENTPAGE.AI or a breach of duty for which EVENTPAGE.AI is responsible. Any liability on our part for unlawful and/or non-contractual infringement through the use of the account by the user and/or unauthorised third parties is hereby excluded towards the user and other users.

We assume no warranty for the timeliness, accuracy, completeness, or quality of the event page content. Accordingly, within the scope of using the service, including event management and event promotion, the user is obliged to comply with the respectively applicable statutory provisions and other legal frameworks, in particular in the areas of data protection and any anti-spam laws, as well as youth protection, criminal, copyright, ancillary copyright, trademark, and personality rights (etc.). In particular, we assume no liability for account content, the content of guest communication, and the handling of personal and other data of guests and other users registered on EVENTPAGE.AI by the respective user.

If the user provides content via a publicly accessible event page, this content can be accessed by an indefinite number of people and indexed by search engines or stored by third parties outside the platform. EVENTPAGE.AI has no influence on such storage by third parties. EVENTPAGE.AI’s deletion obligations within the platform, in particular in accordance with the data processing agreement, remain unaffected.

IMPORTANT NOTICE: The user is solely responsible for their respective event in every respect – particularly in legal respects. In no case do we assume any liability for the final execution, the smooth running, the feasibility, the success, and other actual circumstances in connection with the event, such as event costs, occurrence of damage, and any legal infringements (etc.). The foregoing also applies to the participation of users in the events of other users.

Furthermore, we are not liable for damages that occur due to force majeure, acts of war, terror or nature, or due to other events for which we are not responsible (e.g. strike, lockout, power failure, traffic disruptions, pandemics, official orders, etc.). Otherwise, we are liable exclusively in the event of a breach of a guarantee or a material contractual obligation (the fulfilment of which is essential for the proper execution of the contract and on compliance with which the user regularly relies and may rely), as well as within the framework of mandatory statutory provisions (e.g. the Product Liability Act). Furthermore, our liability is limited to intent and gross negligence as well as to damages resulting from injury to life, limb, or health. In the event of a breach of material contractual obligations due to slight negligence on our part, liability for damages is limited to the foreseeable damage at the time the contract was concluded. Insofar as our liability is excluded or limited, this also applies to our employees, workers, representatives, vicarious agents, and subcontractors.

For B2B customers (SaaS-specific), the following also applies: EVENTPAGE.AI assumes no liability for data loss caused by improper use, inadequate data backup on the part of the user, or by third-party integrations, unless EVENTPAGE.AI is responsible for such. The total liability of EVENTPAGE.AI towards B2B customers is limited per contract year to the amount that the respective customer has paid to EVENTPAGE.AI in the twelve (12) months prior to the event causing the damage, but at least to 10.000 EUR. This does not apply in cases of intent or gross negligence, nor in the event of culpable injury to life, limb, or health. Claims of the user against EVENTPAGE.AI due to data protection breaches are subject to the preceding limitation of liability. Claims of data subjects under Art. 82 GDPR as well as the internal compensation between the parties pursuant to Art. 82 (5) GDPR remain unaffected. The obligations from the concluded data processing agreement remain unaffected.

EVENTPAGE.AI is not liable for failures or performance limitations of the service that are based on circumstances beyond our control, in particular failures of third-party infrastructures (e.g. cloud services, payment providers, CDN networks), network disruptions, or official measures. Planned maintenance work will be announced with reasonable prior notice and does not constitute failures giving rise to liability.

10. SLA & Support (Enterprise)

Enterprise customers receive access to a dedicated Success Manager and prioritised support. The agreed platform availability is 99.5% on an annual average (excluding planned maintenance windows). Deviating SLA agreements can be made individually in writing.

The availability is determined on a calendar monthly basis as the ratio of the actual availability time to the total time of the calendar month and is related to the annual average. The following are not considered unavailability: announced maintenance windows, periods of force majeure, failures of third-party provider infrastructures outside the sphere of influence of EVENTPAGE.AI, disruptions due to systems, configurations or integrations provided by the user, as well as periods in which access is blocked due to a contractual right of EVENTPAGE.AI. The monitoring systems of EVENTPAGE.AI are decisive for the measurement; the measurement data will be made available to the user in text form upon request.

Support response times (Enterprise): Critical errors (P1) within 4 service hours; major errors (P2) within 8 service hours; other requests within 3 working days. The service hours are Mon–Fri, 09:00–18:00 CET/CEST, excluding public holidays at the registered office of EVENTPAGE.AI. The response period is limited to the service hours; requests received outside the service hours are deemed to have been received at the beginning of the next service period. The times mentioned are response times, not recovery or resolution times.

Support requests must be submitted exclusively via the support portal provided by EVENTPAGE.AI (currently accessible at https://apps.b2m-development.com/eventpage-ai/de/help). EVENTPAGE.AI is entitled to change or replace the portal; the user will be informed of this in good time in text form. The response times begin upon complete receipt of the request via the portal. A request is complete if it contains an error description, the affected function and the information necessary for reproduction. Messages received via other channels (in particular email, telephone or chat) do not trigger response times; EVENTPAGE.AI may refer the user to the portal.

The initial classification of a support request is made by the user. EVENTPAGE.AI is entitled to reclassify a request at its reasonable discretion and stating the reasons; in the event of a disagreement, the parties will consult without delay. If no classification is made by the user, EVENTPAGE.AI will carry out the classification.

For time-critical events, the user can commission an Event-Level SLA (extended availability and shortened response times within a predefined event window, also outside of service hours as well as on weekends and public holidays). The Event-Level SLA must be requested at least 14 days before the start of the event window. The scope and remuneration depend on the individual case, in particular on the size of the event (number of participants, number of parallel events), duration and position of the event window (date, time, weekend/public holiday) and the resulting on-call effort. The agreement is made on the basis of a separate written offer from EVENTPAGE.AI; there is no entitlement to commissioning under specific conditions.

A non-binding preliminary calculation and the request for an Event-Level SLA is possible via the provided calculator (currently accessible at https://apps.b2m-development.com/eventpage-ai/de/sla-kalkulator). The values displayed there are non-binding and do not constitute an offer; only the written offer from EVENTPAGE.AI is authoritative.

11. Term & Termination

Basic and Pro Packages (monthly): Monthly renewal, termination possible at any time with 30 days’ notice to the end of the month.

Basic and Pro Packages (annually): Minimum term 12 months, automatic renewal for 12 months, termination 30 days before expiry.

B2B Customers (Enterprise and individual agreements): The term, notice period and any special termination rights are governed exclusively by the offer or contract signed between the parties. The conditions documented therein shall take precedence over these general GTC. Special termination rights shall only apply if they have been expressly agreed in writing in the respective offer.

Termination by EVENTPAGE.AI: EVENTPAGE.AI may terminate the service for consumers and B2B customers with Basic or Pro packages with a notice period of 30 days. For Enterprise B2B customers, a minimum notice period of 90 days applies, unless there is a good cause (e.g. a serious breach of these GTC) that justifies extraordinary termination. In any case, the service regarding already booked paid event packages will continue to be provided by us in accordance with the contract.

The right to extraordinary termination for good cause remains unaffected for both parties.

After termination of the contract, the user’s content and data will be deleted in accordance with the periods specified in the Privacy Policy, provided that no statutory retention obligations conflict with this. EVENTPAGE.AI will make their content available to Enterprise customers for export in a common machine-readable format for a period of thirty (30) days after the end of the contract. After this period has expired, the data will be deleted, provided that no statutory retention obligations conflict with this.

12. Right of Withdrawal (for consumers only)

If a contract has been effectively concluded between us and you as a user through the use of the service, you generally have the statutory right to withdraw from this contract within fourteen (14) days without giving reasons, unless it is a contract within the meaning of § 312g Abs. 2 BGB.

In the case of digital content and/or services, the withdrawal period is fourteen (14) days from the day the contract is concluded.

Note: When purchasing digital products or digital services for a fee, the right of withdrawal expires before the end of the withdrawal period if you have started downloading the digital product or if we have provided our digital service in full and you have expressly agreed that we provide our service before the end of the 14-day withdrawal period.

Model Withdrawal Form (If you wish to withdraw from the contract, please complete this form and return it):

To: eventpage.ai GmbH, Franz-Joseph-Straße 1, 80801 München, E-mail: lasse@eventpage.ai

I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()

Ordered on () / received on ()

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for notification on paper)

Date

(*) Delete as appropriate.

13. Paid Service

The presentation of our paid event packages does not constitute a legally binding contractual offer within the meaning of §§ 145 ff. BGB, but is to be understood as a virtual showroom for the service offered by us. Users can place paid event packages into the shopping cart on EVENTPAGE.AI without obligation and further adjust or cancel their purchase at any time before submitting the order.

Only by clicking the order button do users submit a legally binding order. Subsequently, users will receive an order confirmation via email. All prices indicated on EVENTPAGE.AI are inclusive of the statutory value-added tax.

14. Changes to the GTC

We reserve the right to change these GTC, insofar as this is necessary to adapt to changes in legislation or case law, to close regulatory gaps, due to technical further developments of the service or for comparable objective reasons and the user is not unreasonably disadvantaged thereby. If changes are made to the GTC that could affect the interests of the users, we will inform the users about this via email at least four (4) weeks before the respective GTC changes come into effect.

The following applies to consumers: Changes that relate to the main performance obligations, the remuneration or the scope of the owed service require the explicit consent of the user. In the case of editorial changes as well as in the case of adjustments that are necessary due to a changed legal situation or case law and do not unreasonably disadvantage the user, the amended GTC shall be deemed agreed if the user does not object within four (4) weeks of receiving the information email. We will point out to the users in the information email the deadline, its significance, as well as their right to terminate the contract free of charge in the event of an objection as of the date the change comes into effect.

For B2B customers: Material changes to the GTC that affect the rights or obligations of the B2B customer require the explicit written consent of the B2B customer (opt-in). Without this consent, for ongoing Enterprise contracts, the GTC valid at the time the contract was concluded shall continue to apply until the end of the respective contract term. Editorial changes or legally required adjustments shall apply without separate consent, but will also be announced with a notice period of four (4) weeks.

15. Final Provisions

15.1 Applicable Law

These GTC and any legal relationship between us and the respective users are subject exclusively to the law of the Federal Republic of Germany to the exclusion of the provisions of private international law (IPR) and the UN Convention on Contracts for the International Sale of Goods (CISG). However, for consumers, this choice of law shall only apply to the extent that the protection afforded is not withdrawn which is granted by mandatory provisions of the law of the state in which the consumer has their habitual residence.

For B2B customers, the exclusive place of jurisdiction for all disputes arising from or in connection with these GTC is Munich.

The German version of these GTC is authoritative. Translations into other languages serve for information purposes only.

15.2 Online Dispute Resolution

The European Commission has discontinued the operation of the platform for online dispute resolution (ODR platform); a reference to it is therefore no longer necessary.

In accordance with § 36 Abs. 1 Nr. 1 VSBG, we point out that we are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

15.3 Severability Clause

Should individual provisions of the GTC be or become invalid or unenforceable, the validity of the remaining provisions of the GTC and of the legal relationship concerned shall remain unaffected thereby. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision, the effects of which come closest to the economic objective pursued with the invalid or unenforceable provision. The foregoing provisions shall apply accordingly in the event of a regulatory gap.

15.4 Version History

These GTC were last updated on: 10 August 2026 (Version 8.0). They replace all earlier versions. Earlier versions are available upon request.