GENERAL TERMS AND CONDITIONS

Version 4.9 – August 2026

eventpage.ai GmbH | Franz-Joseph-Straße 1 | 80801 Munich | lasse@eventpage.ai

The masculine form used in these GTCs is gender-neutral and thus refers to all genders.

1. Scope & Contracting Parties

The website or URL eventpage.ai (including associated subdomains such as partypage.ai, weddingpage.ai, corporate.ai, and sportpage.ai, hereinafter collectively referred to as “EVENTPAGE.AI”) is operated by eventpage.ai GmbH (hereinafter “we” or “us”) with the business address Franz-Joseph-Straße 1, 80801 Munich, represented by the two managing directors Lasse Schmitt and Julian Wendorf. The services offered by us in direct connection with EVENTPAGE.AI are hereinafter collectively referred to as the “Service”.

These general terms and conditions (hereinafter “GTC”) regulate the use of the Service for the respective customers (hereinafter collectively and individually “User”*). Users can be either consumers within the meaning of § 13 BGB (German Civil Code) who have reached the age of 14 (where persons with limited legal capacity, in particular persons under 18 years of age, require the consent of their legal guardian pursuant to § 107 BGB, unless § 110 BGB applies), or entrepreneurs within the meaning of § 14 BGB (hereinafter “B2B Customers”). Unless these GTC expressly differentiate between consumers and B2B Customers, the regulations apply equally to both user groups.

By registering with (see below) and using EVENTPAGE.AI or the Service, the User agrees to these GTC and accepts them in their respective valid version; any deviating contractual and/or usage conditions of the Users shall in no case apply.

2. Scope of Services

EVENTPAGE.AI offers its Users, as part of the Service, an online platform for the individual creation, design, and management of so-called event websites for promoting and managing their own events (hereinafter “Events”). Through the Service, the User can, among other things, invite guests to their planned Events, manage the corresponding guest lists, and communicate with their guests.

The Service particularly includes the provision of so-called “Online Tools,” i.e., software applications that can be used directly via an internet browser without prior, separate installation, and which are based, among other things, on generative artificial intelligence. These Online Tools can be used by the User for the individual creation and design of visual content consisting of texts, images, photos, graphics, moving images, etc. (hereinafter “Event Flyers”), further for the guest list management associated with the respective Events, i.e., in particular guest communication and guest invitation (hereinafter “Event Management”), and for the online promotion of the Events (hereinafter “Event Promotion”).

The respective individual functional scope of the Service depends on the service package that the User selects or compiles on EVENTPAGE.AI, which can be either free or paid (hereinafter “Event Package”). Additionally, EVENTPAGE.AI offers a community module for building lasting digital communities and multi-workspace management for organizations with multiple locations or brands.

3. Packages & Pricing

EVENTPAGE.AI offers the following packages:

  • Free: A free entry-level plan with limited functionality. No costs apply to this plan, it can be cancelled at any time, and there is no entitlement to Service Level Agreements (SLA).
  • Basic: Entry-level package for individuals and smaller organizations with basic event functions.
  • Pro: Advanced package with additional features for professional event organizers.
  • Enterprise: Full-feature package for large organizations with multi-workspace, community module, SAML-based SSO, custom workflows, multi-account management, dedicated Success Manager, and tailored onboarding.
  • Community Add-on, Custom App, and other modules can be booked as extensions to existing packages.

The current prices and service descriptions are published on eventpage.ai. All prices are exclusive of statutory VAT, unless expressly stated otherwise. For B2B customers from EU countries with a valid VAT ID, the tax will be invoiced using the reverse-charge procedure.

Annual licenses are invoiced annually in advance and automatically renew for another year unless terminated with three (3) months’ notice prior to the end of the respective term. Monthly packages automatically renew monthly for another month unless terminated with fourteen (14) days’ notice prior to the end of the respective month. Individual agreements (e.g., special termination rights, discounts, differing payment terms) are only effective if agreed upon in writing or by email and explicitly documented in the respective offer.

In case of default in payment by the User, we are entitled to temporarily suspend access to the Service until all outstanding amounts have been paid. We also reserve the right to charge statutory default interest and reasonable reminder fees.

EVENTPAGE.AI reserves the right to adjust prices for paid packages and add-ons. Price adjustments will be communicated to the User by email at least six (6) weeks before they take effect. In the event of a price increase that exceeds the adjustment for the general inflation rate, the User has a special right of termination, which must be exercised within four (4) weeks of receiving the notification of the price adjustment.

4. User Account & Registration

To use the Service, Users must register on EVENTPAGE.AI with a user account (hereinafter “Account”). For this registration, at least the provision of a valid email address and/or valid mobile number, a security password, and a username (i.e., real name or fictitious name), as well as – optionally – the upload of an individual profile picture, are required. Before completing their Account registration, Users have the opportunity to read, print, download, or save the GTC again.

The access to the Service granted to the User via the Account is personalized, i.e., exclusively intended for the respective User. Passing on Account login data is prohibited without our prior express consent. We reserve the right at any time to suspend or delete the username and/or the Account if the display name and/or the use of the Account expresses offensive, insulting, hateful, discriminatory, pornographic, sexist, extremist, or similar content or tendencies, or violates the GTC, youth protection laws, or other legal provisions or official requirements, or if there is reason to believe that the use of the username and/or the Account infringes the rights of third parties or otherwise impairs them in an unlawful manner (e.g., through unauthorized use of brand or company names or copyrighted works, etc.).

The User is in any case responsible for their internet costs associated with the use of EVENTPAGE.AI or the Service, including any costs for a mobile provider for mobile use.

The User has no claims or demands for permanent or continuously smooth availability of EVENTPAGE.AI, the Service, and the Account; in particular, technical malfunctions, loading times, server failures, or maintenance work may occur under certain circumstances and for reasons not attributable to us, within the usual and reasonable scope. No specific availability is guaranteed for free offers (e.g., Free package). For paid packages (Basic, Pro), we guarantee market-standard availability, provided there are no outages attributable to us. For the Enterprise package, availability is governed by an individual Service Level Agreement (SLA), which is defined in the respective individual contract or DPA.

Each User automatically receives a “Personal Workspace” for personal use and a “Business Workspace” for business purposes upon registration. Users can also be invited to become members of other (third-party) Workspaces. The separation between private and business use, as well as the data within these Workspaces, is ensured by technical and organizational measures.

Within a Workspace, various roles and rights can be assigned, controlling access to and editing of data and settings in the respective Workspace. The creator of a Workspace (“Workspace Owner”) is the data controller within the meaning of Art. 4 No. 7 GDPR for all data processed in their Workspace, particularly for personal data of guests, team members, and other third parties. In relation to this data, we act as a processor according to Art. 28 GDPR and process data exclusively according to the instructions of the Workspace Owner and on the basis of a separate Data Processing Agreement (DPA), if legally required.

Membership in a third-party Workspace is voluntary. The Workspace Owner has access to the data of all members within the Workspace. Upon a User’s exit from a Workspace, the data entered or created by the User in that Workspace generally remains the property of the Workspace Owner, unless individual agreements provide otherwise. Data deletion or export after exit is governed by the instructions of the Workspace Owner and the provisions of the DPA.

5. EVENTPAGE.AI App Store & Micro-Apps

EVENTPAGE.AI provides its Users with an integrated App Store through which additional Micro-Apps can be individually booked to expand the functionality of the respective event pages. Depending on the needs, these Micro-Apps can be used for various purposes, e.g., for ticket sales, lead capture, badge printing, feedback collection, ticket distribution, or post-event guest processing. Some Micro-Apps may be pre-installed, while others must be actively added by the User from the App Store.

Regardless of whether a Micro-App is pre-installed or actively added by the User from the App Store, activation is always required before use. Furthermore, each Micro-App is subject to special terms of use. These special terms will be displayed to the User during the activation process and must be explicitly accepted before activation. Upon completion of activation, a confirmation email will be sent to the activating user account, containing the respective special terms of use of the activated Micro-App.

The use of Micro-Apps is thus subject to both the general terms and conditions (GTC) of EVENTPAGE.AI and the special terms of use of the respective activated Micro-App. In case of a conflict between the provisions of the special terms of use of a Micro-App and the provisions of these general GTC, the special terms of use of the respective Micro-App shall prevail. The general GTC shall apply only supplementarily, insofar as no provision is contained in the special terms of use.

5.1 Availability and Changes

We reserve the right to add, remove, or change Micro-Apps at any time in terms of their functionality, pricing, or technical requirements. Users will be informed of significant changes if these affect already activated Micro-Apps.

5.2 Fees and Payment

Some Micro-Apps can be used free of charge, while others incur additional fees. Any costs, subscription models, or billing conditions will be displayed in the App Store before activation and are part of the special terms of use of the respective Micro-App.

5.3 Technical Requirements

The use of certain Micro-Apps may require special technical requirements (e.g., current browser versions, activated third-party integrations, or compatible end devices). The User is responsible for ensuring that these requirements are met.

5.4 Liability and Third-Party Services

Some Micro-Apps may integrate third-party services (e.g., payment service providers, data processors, or content platforms). In these cases, the terms of use of the respective third parties also apply. EVENTPAGE.AI assumes no responsibility for the availability or functionality of such third-party services.

Hardware accessories (e.g., handheld scanners, self-printing stations) that may be supplied via partners (e.g., Visolite) are subject to the delivery conditions and GTC of the respective partner. EVENTPAGE.AI assumes no liability for delivery delays or hardware defects.

5.5 Overview of Micro-Apps and Special Terms of Use

A complete and current overview of all available Micro-Apps and their respective special terms of use is listed below. Users are encouraged to review this overview regularly to stay informed about the applicable terms.

Currently available Micro-Apps:

  • Ticketing & Access Control – Special Terms of Use: eventpage.ai/agbs/ticketing-modul-agbs/
  • Lead App (Lead Capture & CRM Integration) – Currently no separate terms of use; only these general GTC apply.
  • Feedback App (NPS, Surveys, Post-Event Analysis) – Currently no separate terms of use; only these general GTC apply.
  • Badge Printing & Check-in – Currently no separate terms of use; only these general GTC apply.
  • Community App (Native App in the App Store) – Currently no separate terms of use; only these general GTC apply.
  • Micro App (Interface Development & Integrations) – Currently no separate terms of use; only these general GTC apply.
  • Additional Micro-Apps may be added at any time. If separate terms of use exist, they will be published in the App Store and in the overview on eventpage.ai.

6. Intellectual Property & User Content

All content provided on EVENTPAGE.AI in connection with the use of the Service by us and our affiliated third parties (e.g., our licensors) or “Stock Footage” websites, as well as content created or generated using the aforementioned Online Tools, including but not limited to Event Flyers and other texts, images, graphics, and designs (hereinafter “Eventpage Content”), is our intellectual property and/or the intellectual property of our respective licensors or the respective third parties (in particular due to applicable copyright, trademark, ancillary copyright, and personality rights, etc.).

Eventpage Content may generally only be used by Users within the scope of the Service and, in particular, only within the scope of the respective Event Package for Event Management and Event Promotion; any further commercial or non-commercial use, in particular the reproduction, publication, public accessibility, editing, translation, storage, archiving, processing, reproduction, or distribution (etc.) of Eventpage Content without our prior express consent is prohibited.

6.1 Provisions for B2B Customers (Enterprise)

User content (i.e., content that the B2B Customer creates or uploads themselves) remains entirely the property of the B2B Customer. EVENTPAGE.AI does not acquire any transfer of rights to User content and is not entitled to use it for its own purposes, marketing, or disclosure to third parties. Use by EVENTPAGE.AI is limited exclusively to the technical provision of the Service (e.g., display of the event page, sending invitations). The following provisions for consumers (6.2) do not apply to B2B Customers.

6.2 Provisions for Consumers

If and to the extent that the content created by the User via their Account on EVENTPAGE.AI is not based on Eventpage Content but constitutes so-called “user-generated content” (i.e., content that the User has created themselves or obtained from third parties and then incorporated into the use of the Service via their Account, hereinafter “Account Content”), the User acknowledges and accepts that we may use and commercially exploit the Account Content without restriction within the Service on EVENTPAGE.AI. In particular, we reserve the right to offer Account Content as part of free or paid Event Packages to other Users – e.g., in the form of templates for Event Flyers.

It is solely the User’s responsibility to ensure that any rights embodied in the Account Content belonging to the User, other Users, and third parties (e.g., personality rights, copyrights, trademark rights, ancillary copyrights, etc.) are available for such unrestricted further use and exploitation by us, and by uploading the Account Content, the User grants us the right, unlimited in time, space, and content, and freely transferable, to use and exploit it within the Service on EVENTPAGE.AI, including (commercial and non-commercial, respectively) reproduction, distribution, public accessibility, performance, display, broadcast/retransmission, transmission, reproduction, editing, and adaptation by means of all digital and physical media, channels (e.g., social media, stock footage platforms, etc.) and formats (e.g., PDF, JPEG, interactive graphics, visual or audio-visual file formats) including (but not limited to) on internet sites and platforms of all kinds, for both stationary and mobile devices. This provision applies exclusively to consumers.

The User shall indemnify us from all claims and demands of third parties arising from an infringement of the aforementioned rights by their Account Content.

7. Data Protection & Data Processing

The protection and security of personal data are important to us. The collection, processing, and use of Users’ personal data are carried out in accordance with our data protection declaration, available on eventpage.ai, and the applicable data protection provisions, in particular the GDPR.

For B2B Customers who process personal data of their guests, members, or customers via EVENTPAGE.AI, the parties shall conclude a Data Processing Agreement (DPA) in accordance with Art. 28 GDPR. The DPA is available on eventpage.ai and automatically becomes part of the agreement upon conclusion of the contract.

EVENTPAGE.AI uses infrastructure on Google Cloud Platform (data center: Frankfurt, Germany) and is SOC 2 compliant. Upon request, we will provide Enterprise Customers with technical and organizational measures (TOM) and security documentation. EVENTPAGE.AI exclusively uses EU-compliant sub-processors; a current list is available upon request.

In the event of a data breach within the meaning of Art. 33 GDPR, EVENTPAGE.AI will inform affected B2B Customers without undue delay, no later than 72 hours after becoming aware of the incident.

8. Payment

The following payment methods are available for the acquisition or payment of paid Event Packages:

  • VISA, Mastercard, Maestro, American Express, Union Pay
  • PayPal (including PayPal AI-powered payment options such as Buy Now Pay Later and Pay Later, where available)
  • Google Pay
  • Apple Pay
  • Sofort-Überweisung (Instant Transfer)
  • eps-Überweisung (eps transfer)
  • Klarna Rechnung (Klarna Invoice)
  • Klarna Ratenzahlung (Klarna Installment Payment)

Payments are processed via Stripe Payments Europe, Limited (SPEL), 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. For PayPal payments, the GTC and data protection provisions of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (paypal.com/de/legalhub) also apply. EVENTPAGE.AI assumes no liability for the services or data protection practices of the payment service providers.

9. Liability

The User is generally responsible for the lawful use of their access data and their Account (in particular actions and declarations made via the Account). The User is legally responsible and liable to us, other Users, and third parties for the legality of all Account Content or its contractual use and distribution via EVENTPAGE.AI by us and other Users, and must ensure that Account Content in this context does not violate applicable law (in particular youth protection and criminal law) or infringe our rights or the rights of other Users and third parties (in particular copyrights, ancillary copyrights, trademark rights, and personality rights, etc.).

The User shall indemnify us from all claims and demands of third parties (as well as all associated attorney’s and/or court costs on RVG/GKG basis), which arise directly or indirectly from an unlawful and/or non-contractual use of their Account, as soon as the User has been informed of the respective claims and has had a reasonable period to comment. This does not apply – in civil law terms – if and to the extent that the User proves that they are not responsible for the unlawful and/or non-contractual use of the Account. Any liability on our part due to an unlawful and/or non-contractual use of the Account by the User and/or unauthorized third parties is hereby excluded against the User and the other Users.

We do not guarantee the topicality, correctness, completeness, or quality of the Eventpage Content. The use of Eventpage Content and the Service is at the User’s own risk, in particular at the respective User’s own legal liability risk. Within the scope of Service use, including Event Management and Event Promotion, the User is accordingly obliged to comply with the respective applicable legal provisions and other legal frameworks, in particular in the areas of data protection and any anti-spam laws, as well as youth protection and criminal, copyright, ancillary copyright, trademark, and personality law (etc.). In particular, we assume no liability for Account Content, the content of guest communication, and for the handling of personal and other data of guests and other Users registered on EVENTPAGE.AI by the respective User.

The User acknowledges and accepts that content shared via their Account on EVENTPAGE.AI may possibly be made accessible to a larger or undefined group of people. Due to the technical storage and reproduction possibilities of the “Internet” medium, content once disseminated cannot easily be completely deleted again from all sources accessible on the Internet despite subsequent deletion. In this respect, we are not obliged to prevent or reverse such storage.

IMPORTANT NOTE: The User is solely responsible for their respective Event in all – especially legal – respects. In no case do we assume any liability whatsoever for the ultimate realization, smooth execution, feasibility, success, and other actual circumstances concerning the Event, such as event costs, damages incurred, and any legal infringements (etc.). The foregoing also applies to the participation of Users in the Events of other Users.

Furthermore, we are not liable for damages caused by force majeure, war, terrorist and natural events, or other occurrences beyond our control (e.g., strike, lockout, power outages, traffic disruptions, pandemics, public authority directives, etc.). In addition, we are only liable in the event of a breach of any guarantee or essential contractual obligation (the fulfillment of which is necessary for the proper execution of the contract and on whose compliance the User regularly relies or may rely) and within the framework of mandatory legal regulations (e.g., Product Liability Act). Furthermore, our liability is limited to intent and gross negligence as well as damages based on injury to life, body, or health. In the event of a breach of essential contractual obligations by slight negligence on our part, liability is limited to the foreseeable damage at the time of concluding the contract. Insofar as our liability is excluded or limited, this also applies to our employees, staff, representatives, vicarious agents, and fulfillment assistants.

For B2B Customers (SaaS-specific), the following additional provisions apply: EVENTPAGE.AI assumes no liability for data loss caused by incorrect use, inadequate data backup by the User, or by third-party integrations. The total liability of EVENTPAGE.AI towards B2B Customers is limited per claim to the amount paid by the respective customer to EVENTPAGE.AI in the last 12 months prior to the event causing the damage, unless there is intent or gross negligence. This limitation of liability does not apply to damages resulting from injury to life, body, or health.

EVENTPAGE.AI is not liable for outages or performance impairments of the Service that are due to circumstances beyond our control, in particular outages of third-party infrastructures (e.g., cloud services, payment providers, CDN networks), network disruptions, or official measures. Planned maintenance work will be announced with reasonable notice and does not constitute liability-inducing outages.

10. SLA & Support (Enterprise)

Enterprise Customers receive access to a dedicated Success Manager and prioritized support. The agreed platform availability is 99.5% on an annual average (excluding planned maintenance windows). Deviating SLA agreements can be made individually in writing.

Support reaction times (Enterprise): Critical errors (P1) within 4 hours; severe errors (P2) within 24 hours; other inquiries within 3 business days.

11. Term & Termination

Basic and Pro packages (monthly): Monthly renewal, termination at any time with 30 days’ notice to the end of the month.

Basic and Pro packages (annually): Minimum term 12 months, automatic renewal for 12 months, termination 30 days prior to expiry.

B2B Customers (Enterprise and individual agreements): Term, notice period, and any special termination rights are governed exclusively by the offer or contract signed between the parties. The conditions documented therein take precedence over these general GTC. Special termination rights only apply if they have been explicitly agreed upon in writing in the respective offer.

Termination by EVENTPAGE.AI: For consumers and B2B Customers with Basic or Pro packages, EVENTPAGE.AI may terminate the Service with 30 days’ notice. For Enterprise B2B Customers, a minimum notice period of 90 days applies, unless there is an important reason (e.g., serious breach of these GTC) justifying extraordinary termination. In any case, the Service for already booked paid Event Packages will still be provided by us as contractually agreed.

The right to extraordinary termination for good cause remains unaffected for both parties.

After the end of the contract, User content and data will be deleted in accordance with the periods specified in the privacy policy, unless statutory retention obligations prevent this. Enterprise Customers will receive a data export of their content upon request before deletion.

12. Right of Withdrawal (Consumers Only)

If a contract between us and you as a User has been effectively concluded through the use of the Service, you generally have the statutory right to withdraw from this contract within fourteen (14) days without giving any reason, unless it is a contract within the meaning of § 312g para. 2 BGB.

The withdrawal period is fourteen (14) days from the date of conclusion of the contract for digital content and/or services.

Note: In the case of the purchase of digital products or digital services for a fee, the right of withdrawal expires before the end of the withdrawal period if you have started downloading the digital product or if we have fully performed our digital service and you have expressly agreed that we perform our service before the expiry of the 14-day withdrawal period.

Sample Withdrawal Form: To eventpage.ai GmbH, Franz-Joseph-Straße 1, 80801 Munich – “I/We hereby revoke the contract concluded by me/us for the purchase of the following service: [Package Name], ordered on [Date], Name, Address, Date, Signature.”

13. Paid Service

The presentation of our paid Event Packages does not in itself constitute a legally binding offer within the meaning of §§ 145 et seq. BGB, but is to be understood as a virtual showroom for the Service offered by us. Users can place paid Event Packages in the shopping cart on EVENTPAGE.AI without obligation and adjust or cancel their purchase at any time before submitting the order.

Users only submit a legally binding order by clicking the order button. Subsequently, Users will receive a confirmation of receipt of the order via email. All prices stated on EVENTPAGE.AI include statutory VAT.

14. Amendments to the GTC

We reserve the right to amend the GTC at any time (even without justification). If amendments are made to the GTC that could affect the interests of Users, we will inform Users thereof by email at least four (4) weeks before the respective GTC amendments come into force.

For consumers: If Users do not object to the validity of the new GTC within four (4) weeks from receipt of the information email, the amended GTC shall be deemed agreed. We will remind Users of the aforementioned 4-week period and its significance in the information email.

For B2B Customers: Material amendments to the GTC that affect the rights or obligations of the B2B Customer require the explicit written consent of the B2B Customer (opt-in). Without this consent, the GTC valid at the time of contract conclusion shall continue to apply to ongoing Enterprise contracts until the end of the respective contract term. Editorial changes or legally required adjustments apply without separate consent but will also be announced with a notice period of four (4) weeks.

15. Final Provisions

15.1 Applicable Law

These GTC and any legal relationship between us and the respective Users shall be governed exclusively by the laws of the Federal Republic of Germany, excluding the provisions of international private law (IPR) and the UN Convention on Contracts for the International Sale of Goods (CISG). However, this choice of law applies to consumers only insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence is not withdrawn.

For B2B Customers, the exclusive place of jurisdiction for all disputes arising from or in connection with these GTC is Munich.

15.2 Online Dispute Resolution

According to applicable law, we are obliged to inform consumers of the existence of the European Online Dispute Resolution Platform, which can be used for the resolution of disputes without the need for court involvement. The European Online Dispute Resolution Platform can be found here: http://ec.europa.eu/odr

We point out that we are neither obliged nor willing to participate in the dispute resolution procedure within the framework of the European Online Dispute Resolution Platform.

15.3 Severability Clause

Should individual provisions of the GTC be or become ineffective or unenforceable, the validity of the GTC and the affected legal relationship shall otherwise remain unaffected. The ineffective or unenforceable provision shall be replaced by an effective and enforceable provision whose effects come closest to the economic objective pursued with the ineffective or unenforceable provision. The foregoing provisions apply mutatis mutandis to the case of a regulatory gap.

15.4 Version History

These GTC were last updated: July 2026 (Version 4.9). They supersede all previous versions. Earlier versions are available upon request.